Shipping policy

Shipping Policy

Last updated: November 11, 2026

1. Shipping Destinations and Rates

scxxxf offers free standard shipping on every order shipped to a U.S. address. International shipping is currently unavailable.

2. Order Processing

After we confirm your order and receive payment, we typically prepare and ship it within 1–2 business days. Carrier transit time begins after dispatch and is separate from order processing.

Business days are Monday through Friday, excluding U.S. federal holidays.

3. Estimated Delivery

Once your order ships, estimated transit time is 5–10 business days. Including processing, we aim to deliver your order within 6–12 business days of order confirmation.

Delivery dates may vary due to severe weather, holidays, carrier disruptions, or other unforeseen events. If your order is significantly delayed, we’ll share the information we have and explain any resolution options required by applicable law.

4. Shipping Origin

Orders are dispatched from the following address.

scxxxf
40 N Main St
West Alexandria, OH 45381
United States

5. Shipping Updates and Tracking

We’ll send a shipment notification to the email address you entered at checkout. If the carrier provides tracking, we’ll include it in that email. The carrier’s first scan may take some time to appear.

6. Address Corrections and Delivery Problems

Check your shipping address before placing your order. If you notice an error, email hello@scxxxf.com as soon as possible. We’ll check whether we can correct the address before the package ships.

If your package appears to be lost, arrives damaged, or is marked as delivered but you can’t find it, email us with your order number. We’ll investigate with the carrier and arrange an appropriate resolution based on the circumstances and applicable law. We’ll consider the carrier’s delivery status alongside the other information available before closing your claim.

7. Returns

You have 30 calendar days from the date you receive your order to request an eligible return. Contact us before mailing anything back so we can provide instructions and arrange return shipping at our expense.

See our Return and Refund Policy for the return process and refund timing.