Refund policy

Return and Refund Policy

Last updated: November 11, 2026

This policy applies to orders placed with scxxxf at scxxxf.com.

1. Return Eligibility

You have 30 calendar days from the date you receive an item to request a return. You may request a return if an item does not fit, you no longer want it, or it arrives damaged, defective, or different from what you ordered.

For fit or change-of-mind returns, keep the item unworn, unwashed, unused, and in its original condition. Leave the original tags attached and include the original packaging if it was supplied. Provide your order number or another proof of purchase.

You can report damaged, defective, or incorrect items regardless of these condition requirements. Your rights under applicable law still apply.

2. How to Request a Return

Before mailing an item back, email hello@scxxxf.com with your order number, the item you wish to return, and the reason for the return. If the item is damaged, defective, or incorrect, include photos if you can reasonably provide them.

We’ll use this information to locate your order and review your request. We’ll then send return instructions and arrange the return shipment at our expense.

Return address
scxxxf
40 N Main St
West Alexandria, OH 45381
United States

3. Return Shipping and Fees

We cover shipping for eligible returns and charge no restocking or return handling fees. Standard shipping on U.S. orders is free, so there is no original standard shipping charge to deduct from your refund.

4. Return Review and Refund Timing

We’ll inspect your return within 3 business days after it arrives and notify you of the outcome. If we decline the return, we’ll explain why.

Once we approve a return, we’ll initiate your refund to the original payment method within 15 business days. The refund covers the amount you paid for the accepted items after any discounts, plus any applicable refundable taxes.

Your bank or payment provider may need additional time to post the refund. If it still hasn’t appeared after the provider’s stated processing period, email hello@scxxxf.com so we can help trace it.

5. Problems With Your Order

If an item is damaged or defective, you receive the wrong item, or part of your order is missing, contact hello@scxxxf.com. We’ll look into the issue and arrange an appropriate resolution, such as a replacement or refund. We’ll cover any shipping costs needed to correct an error on our part.

We may reasonably inspect the item to identify the issue. You retain your rights under applicable law.

6. Exchanges

To ask for a different size or item, contact us before sending anything back. We’ll check what’s available and explain how to proceed.

If we can’t arrange an exchange, you may request a return for an eligible item and place a new order.

7. Order Cancellations

To request a cancellation, email hello@scxxxf.com as soon as possible. We’ll check whether we can stop the order before it ships. If the order has already shipped, follow the return steps above.

If we confirm your cancellation before shipment, we’ll initiate a refund to your original payment method within 2 business days.

Business days are Monday through Friday, excluding U.S. federal holidays. You retain all rights and remedies available under applicable law.